Updated on March 1st, 2026
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Zèya mobile application (the “App”) and related services (collectively, the “Services”) operated by The Zèya App LLC, a company incorporated in the state of Florida (“Zèya,” “we,” “us,” “our”).
By downloading, creating an account, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
What Zèya Is
Zèya is a platform that helps users discover and connect with other users to arrange swaps of items. Zèya also provides tools that may include offers, in-app chat, optional identity verification, reporting and moderation, and optional payment features to support certain exchanges.
Zèya is not the buyer or seller of items and is not a party to swaps or agreements between users.
Eligibility
You must be at least 18 years old to use the Services, or have the permission of a parent or legal guardian who agrees to these Terms on your behalf. By using the Services, you represent that you meet these requirements.Be at least 18 years old.
Account Registration and Security
You must create an account to use key features.
You agree to provide accurate information and keep it updated.
You are responsible for all activity under your account and for keeping your login credentials secure.
You must notify us if you suspect unauthorized access to your account.
We may suspend or terminate accounts that appear compromised or used in violation of these Terms.
User Content and Item Listings
“User Content” includes item listings, photos, descriptions, messages, profile details, and any other content you submit.
You agree that:
You own or have the rights to post User Content.
Your listings are accurate to the best of your knowledge.
Your items are legal to list and exchange where you live and where the other user lives.
You grant Zèya a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute your User Content as needed to operate and improve the Services.
Prohibited Items and Conduct
You agree not to use the Services to:
List illegal, stolen, counterfeit, or otherwise prohibited items.
Post misleading, fraudulent, or harmful content.
Harass, threaten, stalk, or abuse others.
Attempt to bypass safety features, moderation, reporting, or enforcement.
Use the Services for commercial purposes without our written consent.
Scrape, reverse engineer, or interfere with the Services.
We may remove listings or restrict accounts at any time if we believe content or conduct violates these Terms or creates risk for the community.
Swaps, Offers, and User Responsibility
6.1 Swaps and Offers
Zèya may allow users to send, accept, decline, and counter offers. Offers may include:
Item-for-item swaps
Bundled items
Cash value components (“cash difference”)
Other offer structures presented in the App
6.2 Item Values
Zèya may allow users to assign estimated values to items. Values are user-provided estimates, not appraisals. Unrealistic values may reduce interest or offers.
6.3 Time Windows and Offer Limits
Offers may require action within a displayed time window. Zèya may apply feature limits (including offer limits) based on account status, trust signals, usage patterns, or subscription plan.
6.4 No Guarantees and No Liability for User Transactions
Users transact independently. Zèya does not verify item authenticity, condition, legality, or value. You are responsible for due diligence and safe exchange practices.
No Liability: To the fullest extent permitted by law, The Zèya App LLC is not responsible for losses, damages, injuries, fraud, or disputes that arise from user-to-user interactions, swaps, or exchanges.
In-Person Exchanges and Safety
If users choose to meet in person, they do so at their own risk. We recommend meeting in public places, using common sense, and discontinuing interactions that feel unsafe.
Chat, Moderation, and Safety Tools
Zèya may provide in-app messaging and community safety tools. Zèya may use automated systems and/or human review to:
Detect prohibited items, spam, fraud, or abuse
Enforce policies and remove content
Investigate reports and apply account actions
We do not guarantee that all harmful content will be detected. You are responsible for your interactions and should report issues promptly.
Optional Identity Verification
Zèya may offer optional identity verification to support trust, safety, fraud prevention, or payment-related requirements. If you choose verification, you agree to provide accurate information and authorize checks as described in the App and our Privacy Policy.
Zèya may use third-party service providers to perform verification.
Payments (If Enabled)
Zèya Plus (Subscription)
Zèya may offer an optional paid subscription plan (“Zèya Plus”) with enhanced features. If you purchase a subscription:
Pricing, billing frequency, and included features will be shown at purchase.
Subscriptions renew automatically unless cancelled through your Apple App Store or Google Play settings.
To the extent permitted by law and platform rules, subscription fees are non-refundable once billed, except where required by law or platform policy.
We may change subscription features and pricing with notice as required by applicable law and platform rules.
12. Intellectual Property
The Services, including trademarks, logos, design, and software, are owned by The Zèya App LLC or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, sell, lease, or reverse engineer any part of the Services except as permitted by law.
Third-Party Services and Links
The Services may integrate with third-party services (including Payment Providers). We do not control third-party services and are not responsible for their acts or omissions.
14. Privacy
Your use of the Services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and share information.
15. Disclaimers
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement.
We do not warrant that the Services will be uninterrupted, secure, or error-free.
16. Limitation of Liability
To the fullest extent permitted by law, The Zèya App LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising from or related to:
Your use of or inability to use the Services
User listings, offers, swaps, exchanges, or communications
Unauthorized access to or use of our systems
Viruses, bugs, or service interruptions
Payment disputes, holds, releases, chargebacks, or reversals handled by third parties
If liability cannot be excluded, our total liability will be limited to the amount you paid to Zèya (if any) in the 12 months before the event giving rise to the claim.
17. Indemnification
You agree to indemnify and hold harmless The Zèya App LLC and its officers, directors, employees, and agents from any claims, losses, liabilities, and expenses (including legal fees) arising from:
Your use of the Services
Your User Content
Your transaction, swap, exchange, or payment activity
Your violation of these Terms or applicable law
18. Termination
We may suspend or terminate your access at any time, with or without notice, if we believe you violated these Terms, created risk, or misused the Services. You may stop using the Services at any time and may request account deletion, subject to legal and operational retention needs.
19. Changes to These Terms
We may update these Terms from time to time. If changes are material, we will provide notice through the App or other reasonable means. Continued use of the Services after changes take effect means you accept the updated Terms.
20. Governing Law and Venue
These Terms are governed by the laws of the state of Florida, without regard to conflict of law principles. You submit to the exclusive jurisdiction of the courts located in Miami, Florida.
21. Contact Information
Questions about these Terms: support@zeyaapp.com
22. Acknowledgement
By signing up for and using the Zèya app, you acknowledge that you have read, understood, and agree to be bound by these Terms.
